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Discussion in 'PROBLEMS - LET US TRY TO HELP' started by pkb45, Oct 17, 2014.
I won 40.000 at golden lady and they denied it because of mup acc but they took my dep to begin with
So you have multiple accounts then? Well there is not really a fix for that one since multiple accounts are a clear violation of terms at any casino. As far as why they would take your deposit, I'm going to say its because they don't check for multiple accounts until a withdrawal is requested."
I'm sorry to say, that with a clear violation of terms you are out of luck. We can only help when all the terms and conditions have been followed by the player.