I am one of the winners to their New Year Resolution contest. They game me a $20 chip and now I am cashin out. I am trying the wire transfer but having problems. There is not suppose to be a charge for first cash out but the withdrawal process through their screen puts it on. Chat says they will handle it....Let's hope so...The money still shows in my balance...My question is has ANYONE ever had a cash out from their and had problems.....how long did it take to get your monies....and did you???