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Discussion in 'CURRENT CASH OUT AND WITHDRAWAL INFORMATION' started by cbelle, Jan 13, 2013.

  1. cbelle

    cbelle NEW MEMBER

    Just want to let everyone know, please-please remember all the info you put on your original registration. I put 2 phone numbers on mine and can only confirm 1 number(can't remember, must have been a trac phone I had at one time). As you know they only contact by email, so the process is slow if there is an issue. So, I have $2600 and can't withdraw anything. I asked them to confirm that the issue will not be resolved and all my play has been for not....no response. I'm dissappointed, but this is their policy. I'll be more careful next time and record all info.
  2. Mben

    Mben No Deposit Forum Administrator Staff Member

    You're saying that you are waiting for them to confirm that you will not be able to get your winnings just because you cannot confirm an old phone number?Before I go off, I will wait for their final word. For now though ............ What a crock of $hit!!
    Last edited by a moderator: Oct 26, 2014
  3. Sookie

    Sookie Mother of Cats

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  4. queenmap

    queenmap WELL KNOWN MEMBER

    I agree MBEN, IF it is over an old phone# and cannot cashout due to that and they can actually provide proof of a new phone#..well lets say I wouldn't want to deal with a casino such as that. I have never heard of such a thing.
  5. omeg

    omeg NEW MEMBER

     I couldnt agree more.Unreal.
  6. cbelle

    cbelle NEW MEMBER

    Well, well....after over a week and mutiple-multiple emails they emailed me today to say they have talked with management and my docs have been approved and my account upgraded. Unforunately I played through most of the winnings waiting for their decision....I'm sure that had something to do with it. Now I have a butt-load of comps to cash in, let's see if they do it. And yes I read all the terms and conditions for that...you have to play through 10x's before comp money can be cashed.    But hey, I want to thank you all for your support.
  7. Mben

    Mben No Deposit Forum Administrator Staff Member

    That's great news that you have been approved finally! I don't know what they received from you that they approved your docs. If you want to post how you confirmed your old numbers, please do so others will know or we have something to reference to if others run into the same issue. I was gonna tell you earlier to NOT PLAY YOUR BALANCE DOWN WHILE WAITING, and wish I had now. Hopefully you can build it back up with your comps. :goodluck:
  8. flaflash99

    flaflash99 WELL KNOWN MEMBER

    I have heard good things about inetbet so i decided one night to make my 1st dep well it was declined then a second a attept over a 6 hour period same result well as anyone knows you get an email statement showing declined dep which i did get then i responded with an email asking why my attempts were declined what i got back was scary at least i cant believe you would send me an email stating you cant see any attemps to dep maybe i dont want to dep now hell if you dont even know but yet you sent this to me make me wonder how you keep track of anything Thank you Cledith Adkins,We note you have tried to make a deposit for an amount of 25.00 USD.Unfortunately this could not be processed at this time. This may be for a number of reasons.Please contact our cashier support team using the information below. They will be able to advise you as to why the transaction did not go through. They can also offer solutions or alternative options for you.Website: http://www.inetbet.comEmail: support@inetbet.comPhone: Please Note:Your deposit was not completed, you must contact our cashier support center.Thank you for your patronage.-The Staff at iNetBet Casino- this is your responce Dear CledithI am sorry we are not seeing a deposit attempt our end, what method did you try, what card, amount etc.We will then look into it.Kind regardsCSR Brian well after a couple more emails i got the last one asking for docs and to send them to this is the link they sent to me I WOULD BE DELIGHTED TO SEND TO IF YOU WOULDNT MIND SENDING ME THE CORRECT ADDRESS FOR DOCS BECAUSE http://www.inetbet.com/banking/verificationform.asp THIS ONE SAYS EROR THIS IS WHAT COME BACK The page cannot be foundThe page you are looking for might have been removed, had its name changed, or is temporarily unavailable.Please try the following:Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.Click the Back button to try another link.HTTP Error 404 - File or directory not found.Internet Information Services (IIS) Need i say more asked them to close my acct i wouldnt spend 1 cent at a business that dont even know there internet address
  9. flaflash99

    flaflash99 WELL KNOWN MEMBER

    The same night i also had two failed dep att at jackpot capitol and ill tell you what a more professorial approach to the issue instead of denying like inetbet they sent an email with a # to call apologizing for the inconvenience so i called they tried again it failed they said it was on there processors and again told me that they are sorry and gave me 80.00 bonus so i could still play made they playthru and cashed out 150.00 and had never made a successful dep before the withdraw that's a good casino
  10. Mben

    Mben No Deposit Forum Administrator Staff Member

    So you get an automated email saying your transaction was declined for whatever reason and when you contact support about it, Brian says he cannot see an attempted transaction on their end? That's weird! Does anything show in your account history in the cashier? 
  11. Mben

    Mben No Deposit Forum Administrator Staff Member

    Way to go Jackpot Capital! :thumb:I wonder if they use the same processor and if so, there may have been a processor issue that iNetBet didn't know about yet? I'm stretching that a bit I know. 
  12. addysaw

    addysaw Guest

    I'm sure that had something to do with it. Now I have a butt-load of comps to cash in, let's see if they do it. And yes I read all the terms and conditions for that...you have to play through 10x's before comp money can be cashed.

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