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Liberty Slots

Discussion in 'PROBLEMS - LET US TRY TO HELP' started by Sassyisa, Oct 9, 2017.

  1. Sassyisa

    Sassyisa NEW MEMBER

    Hi everyone. Been gone a while. Was pretty sick.
    Anyway I won 1300 at liberty slots. I am an elite member. No clue what that means. Mind you Lincoln Casino never ever given me a problem. My withdrawal request was finally processed on the 9th. I always get a notification from Fed Ex. But I am still waiting. Today I emailed because I need to go home to Huston and asked politely to bet a status. Then spoke to a Rep that was utterly rude. So all I want to know when this will get sent
    Our home is destroyed due to Harvey and I am just very disappointed by the way I have been treated. Can you guys give me some advice.
    Mben likes this.
  2. PMM

    PMM No Deposit Forum Moderator Staff Member


    You mention your withdrawal was processed on the 9th. Was that October 9th? Or earlier?

    It is rare that Liberty slots has a problem with withdrawals, however when admin arrives for the day, She will look at this post and advise you if she can help.

    Hang tight.

    Also, we need your account #.
    Sassyisa and Mben like this.
  3. Sassyisa

    Sassyisa NEW MEMBER

    Thank you. LS0737460916.
    Mben and PMM like this.
  4. Mben

    Mben No Deposit Forum Administrator Staff Member

    I've sent your issue and account number off to the rep, Sassyisa. Hold tight for a reply.
    PMM likes this.
  5. Mben

    Mben No Deposit Forum Administrator Staff Member

    Sassyisa, the rep has replied and told me that he will have a supervisor contact you about your payment.

    Your check is on its way, but there was an initial delay.

    Let me know if you hear from the supervisor.
    PMM likes this.
  6. Sassyisa

    Sassyisa NEW MEMBER

    I have received the same email from a payment team member named Annie. This is the standard email I think all players get. My upset is that the personal touch and the great costumer service is absent when a player needs something .so far no supervisor . Thanks for all your help.
    Mben likes this.
  7. Mben

    Mben No Deposit Forum Administrator Staff Member

    Ok. Let me know if you don't hear from them by tomorrow. I'll get with the rep again then.
    PMM likes this.

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