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problems at silver dollar

Discussion in 'PROBLEMS - LET US TRY TO HELP' started by smalloak, Jan 8, 2010.

  1. smalloak

    smalloak Banned

      Dear Lyle ,We have generated a support ticket to help us track your inquiry. Your ticket code is LTK145018180455X. Please use this code in any further communication. <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;"> info:  One of our Representatives will be with you in a moment. The estimated wait time is 7 seconds. <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[14:53:15] info:  You are now chatting with 'Gia' <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[14:53:15] info:  Your Issue ID for this chat is LTK145018144765X <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[14:53:16] Gia:  Welcome to Casino Support. How may I assist you today? <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[14:53:35] you:  Hi, I hope you have time to hjere my complaint <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[14:56:42] Gia:  Thank you for waiting. I'll be with you in just a moment. <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[14:59:55] Gia:  Are you still there Lyle? <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:00:38] you:  I was playing in 1 of your free tournaments. play for gold , at the 1 dollar level @ the max allowed. You know, just running the game at a steady pase. I hyad build up my balance, then I quickly pressed to the 5 dollar level, and quickly pressed the max allowed. Now I had diss-rupted , changed play on an un-even pase, and the machine goes crazy. spinning and spinning. finally it stops, and of course, my winnings go away. You know, one doesn't have to be an Einstein, to see the machines are fixed, set up as the casino wishes on your side. HOW LOW CLASS CAN YOU GO? this is rediculous, and it will hit the web, if I am not given a house chip for compensation, through your casinos foul play!! <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:04:55] Gia:  Lyle, we have checked your account and our system and everything seems to be working properly. I understand your frustration with losing your balance in the tournament, but unfortunately we are not responsible for that. I'm sorry, but we are unable to credit you with any free chips as our system is working properly. <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:08:01] you:  ok, thats freat you say what your saying. but it is bullshit, 100%, You can't admit to any wrong doing, you would put your liscense in jepordy. But you know what happened, your casino knows what happened, n this hits the web, in the 2 forums i bellong too. they are always interested in hearing about the bad casinos, anmd this one just qualified!! <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:08:38] Gia:  I'm sorry you feel that way Lyle. <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:08:39] Gia:  Is there anything else I can help you with? <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:08:55] you:  your name please <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:11:48] you:  just as i thought, u can't give your name either, no problem <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:11:57] Gia:  Lyle, my name is Gia. <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:11:58] Gia:  Is there anything else I can help you with? <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:12:13] you:  full name please <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:13:27] Gia:  We are not authorized to provide our full names Lyle. If you would like to put in a complaint, pleas send in an e-mail at support@silverdollarcasino.com <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:14:53] Gia:  Thank you for chatting. If you have any questions or comments, feel free to contact us at anytime. To help improve our service, please click Close and complete the Exit Survey. <table cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background:#ffffff;">[15:14:56] info:  Chat session has been terminated by the site operator. Should you require further assistance or information, please reply to this message or chat live with us during our business hours.Sincerely,MuyinSilver Dollar24 Hour Customer Support1-866-546-0449 (Toll Free)05999-733-1285 (International)Fax: 05999-737-4776Fax: 1-800-887-8691(Toll Free)As per follow up on our chat conversation we are sending you a copy of your chat :-- Edited by Mben on Friday 8th of January 2010 11:38:38 AM
    Last edited by a moderator: Oct 26, 2014
  2. rebago


    I quit playing at Silver Dollar, they support is just stupid and they don't give you anything for you money like Go Casino etc group does. The support at this group of casinos just stinks all around, however.
  3. Mben

    Mben No Deposit Forum Administrator Staff Member

    smalloak, I edited your post only to shrink it up. No content was deleted or changed. It was just a LARGE post! LOL"
    Also, I am leaving this one for Belgamo to address. I know you were chatting with him yesterday about it and he has better understanding about the technical part of the games. ie freeze up's, glitches, disappearing balances, etc...............
  4. Raenette2


    I love Vegas Technology software, so continue to play there; however, has anyone ever noticed on the freeroll tournaments that just 5 minutes into a new tournament there are folks who have already amassed $28,000 or so credits and are #1 on the totem pole?  Never fails.  And I never seem to be able to get back to the original $50 provided, let alone $28,000 in 5 minutes!  Do you suppose these are actual players who are winning so much money in these tournaments that puts them #1 from the get-go?
  5. Sookie

    Sookie Mother of Cats

    A long, long time ago.....LOL, "
    well a couple of years ago anyway..."
    when i was very new to the scene,...."""
    and no deposit bonuses and freerolls were abubdant"
    AND the starting bank roll for the VT freerols was $750 and $ 500 "
    and there was a new freeroll at least 5 VT casinos every 24 hours"
    I used to open ALL 5 casinos at the same time"
    and stack them on top of each other"
    ( i swear too god!!)"
    and i would set the bets on rach $25 and often even $100 "
    and the auto spin for 5 spins at each one of the casinosthen i"
    after i had done that on all 5 of the casinos i would start the auto spins"
    and then id click the next casino and do the same...and so on ....etc."
    by the time i did it to the last one - the 5 aspins would be done or at the 1st one so i would go back to the 1st one i started with and see if i had any luck - more often than not those tourneis were about 5 or 10 spins for me "
    but i didnt care cuz ALWAYS and i mean EVERY time with those 5 or 10 spins at at least 2 of the 5 casinos i would hit the free spind or bonus round and many times even the bonus round durring the free spins , and re triggered the free spins "
  6. violetta

    violetta WELL KNOWN MEMBER

    yeah support sucks:(
  7. Sookie

    Sookie Mother of Cats

    Back in the day....When the freeroll slot tournaments at the VT casinos were every 24 hours And the starting bankroll for everyone was $500 and sometimes even moreI would go to each  VT casino ...one at a time I wouldset it on the highest bet ($200 - $250) -  set auto spins for 5  spins (and if i didnt bust another 5 spins) I ALWAYS always got the bonus round ....or free spins , and some times even both [​IMG](bonus rounds durring free spins were always nice [​IMG])But I would get some combination of free spins and/ or bonus rounds at the VERY LEAST at one of the say....5? VT  casinos ...And since the bets were maxed I would have thousands of $$ when they finished and then that was the casino i played the freeroll at.  [​IMG]LOL-As a matter of fact you could say it was my system - if it were a pker room, you would have said that my system was to play full tilt ( which is not really a system)  or i would have been called a donk [​IMG]Im sure im not the only one who did / does this and I would guess thats how you see people with so much so fast.NOT THAT I RECOMEND - OR DONT RECOMEND THIS.....its up to you whether that seems like a good idea [​IMG]Im just telling you so you can see how it could be possible with out  it necessarily being rigged
    Last edited by a moderator: Oct 23, 2014
  8. Sookie

    Sookie Mother of Cats

    And thats just my opinion of course [​IMG]
    Last edited by a moderator: Oct 23, 2014
  9. cat034

    cat034 KITTY CAT 034

    Last edited by a moderator: Oct 23, 2014

    SPADEAHOLIC Thinks Too Much

    Yes being the first to play in the tournaments at least for me, they hit the most.I always start with the $6.45 bet even if its a $50 starting balance or $325 it good enough if it connects for you to breeze threw tourney.After the 1rst 5min I stop go to one of the other sister sites having the tournament and do it again.Also off peak hours (remember they are on GMT) 4am to 6am EST they seem to hit better.As for Silverdollar support, It is run buy the VIP Rewards program and sure the hell 100 times better than Go Group[​IMG] 
    Last edited by a moderator: Oct 23, 2014

    SPADEAHOLIC Thinks Too Much

    Have you ever deposited? Have you ever used your deposited money on the game of the month? I have and do and by the time I'm out of my deposit I got 10k in rewards or more to redeem for cash.Also I have my rewards program linked with all the English casinos.I am at Gold level in the VIP program and get lots of bonus offers.Bonus Program | Visit VIP Slots<table bgcolor="#1270ae" width="100%" cellpadding="0" cellspacing="2" > POINTS EARNED BASED ON $10 OF PLAY LevelRequired PointsBlackjackVideo PokerSlotsTable GamesSpecialty[​IMG]Starting Level5716820[​IMG]10,0006818922[​IMG]25,00079201025[​IMG]75,000810231229[​IMG]225,000912261333[​IMG]500,0001013301538 <br clear="all" /> 
    Last edited by a moderator: Oct 26, 2014

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