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Just Disconnect My Service Already!

Discussion in 'GENERAL DISCUSSION' started by Mben, Jul 16, 2014.

  1. Mben

    Mben No Deposit Forum Administrator Staff Member

    This is going viral.I give props to the customer for not going off on the service rep. He seemed calm, cool and collected throughout the whole agonizing 8 minutes it took to get his Comcast service disconnected. And he was right. It was none of Comcast's business as to why he wanted to disconnect. On the other hand, I can see why Comcast would think this info would be useful. But to hound a customer like that ... [​IMG][video=http://youtu.be/awV9PeX8eEA]
    Last edited by a moderator: Oct 23, 2014
  2. Sookie

    Sookie Mother of Cats

    Unfortunately for the obnoxious service rep, the customer happened to be Ryan Block, internet blogger and co-founder of tech site Engadget.This call reminded me what it was like to try and get AOL disconnected in 1998, which was hell. It took months of asking and even when the service was finally stopped they kept billing.

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